WE ONLY OFFER EXCHANGES FOR RETURNED MERCHANDISE. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.
MUST BE WITHIN 14 DAYS OF PURCHASE DATE - MUST ABSOLUTELY MUST HAVE RECEIPT PRESENT AT TIME OF RETURN IN STORE.
FOR ONLINE RETURNS - POSTAGE DATE MUST BE WITHIN THE 7 DAY TIME FRAME.
We are confident that our products are of high quality and pass quality inspection before hitting our shelves. We will always do our very best to make sure our customers are taken care of fairly and within a timely manner. Upon receiving your order, please make sure all items are to your satisfaction and free of any damage. If you do receive an item with shipping damage, please email us at firstname.lastname@example.org promptly. If you need to return exchange an item - please do so within 7 days of purchase date.
WE ONLY ISSUE EXCHANGES.
If your items are just not going to work out - no worries! Let us know what you would to exchange it for. We can invoice you to your email for any differences. Buyer must pay shipping.
WHERE DO I BEGIN WITH MY ONLINE RETURN?
Please email us at email@example.com with your order number, name the order was placed under, reason for return and your contact info! Once your return is authorized, you will have 5 business days to ship back to us. Returns sent outside of the time frame will be returned to the sender. If mailed back without authorized return, we reserve the right to “return to sender”. Original shipping charges are nonrefundable.
WHERE DO I SEND MY RETURN TO + WHAT DO I INCLUDE?
ATTN. JUNE AUGUST BOUTIQUE RETURN
207 E Main St Nacogdoches, TX 75961
Must include original packing slip and tags.
Additional items that are not listed on the return packing slip will not be eligible for a return and will not be calculated in your store credit.
The customer is responsible for all shipping and handling of returned merchandise. Original shipping fees are non-refundable. You will also be responsible for return shipping fees for any unauthorized items that are included in your return package. We will invoice you with the return shipping fees if you want your items back.
ADDITIONAL RETURN DETAILS
If you have requested a size exchange on your return form, we will process and ship the requested size for free. **Please note: your requested size is not held until the package is received. If the item becomes unavailable, you will receive store credit for the purchase amount sent to the e-mail provided at checkout.
We STRONGLY suggest keeping your tracking number for your return shipment. We are not responsible for lost return packages.
We only offer STORE CREDIT for returned merchandise. We don't issue refunds back to your method of payment.
Merchandise must be returned within 14 days of the fulfillment date.
Merchandise must be unwashed, unworn and free of perfumes, deodorant, makeup, smoke, pet hair, and any other stains/elements. Original tags must also still be intact. If any returns do not meet these requirements, the return will be denied and any shipping charges to get merchandise back to the customer will be at the expense of the customer.
Shoes must be unworn and free of any scuffs, marks or odors. Shoes must be returned with the original box, inside another box or package that does not damage the original shoe box. Shipping shoes back incorrectly will void the return authorization and the return will be denied. We only offer an exchange for another size in shoes!
Store credit cannot be applied to future purchases until the return is processed. Meaning, you can not apply the store credit before we have actually issued it to you.
Please review the list of ineligible items below before requesting a return.
Orders that have a promo or discount code applied at checkout will be refunded at the discounted pricing. The promo or discount code will not be regenerated for you to use on a future purchase.
Due to our fast inventory turnover, all SALE AND CLEARANCE ITEMS ARE FINAL SALE AND CANNOT BE RETURNED OR EXCHANGED. Thank you for understanding.
***BY PURCHASING FROM JUNE AUGUST BOUTIQUE, YOU ARE EXPLICITLY AGREEING TO THE TERMS OF OUR RETURN AND EXCHANGE POLICIES***
INTIMATES (bralettes, etc.)
HATS AND HAIR ACCESSORIES
BATH + BODY
SALE AND CLEARANCE MERCHANDISE-all sale and clearance merchandise is FINAL SALE and does NOT qualify for a return or exchange of any kind.
DISCOUNTS-orders or items that have a discount code of 30% or more applied at checkout, is considered FINAL SALE and does NOT qualify for a return or exchange of any kind.
Flash Sale Items, Grab Bags, Mystery Bags, and Style Bags/Combos are not eligible for a return or exchange of any kind.
***We reserve the right to refuse a return if items have any sign of wear, alteration, misuse, or damage.***